General disclaimer information

SAINS shall not be liable for any loss or damage caused by the usage of any information obtained from this portal. Services provided through this portal are subject to the terms and conditions of the respective service providers.

Terms & Conditions

Please read the terms and conditions below carefully before accessing or using this application. By accessing and using this application, you agree to be bound by the terms and conditions below.


Loss means loss, damage, cost or expense (to any person or property) including consequential, special, or indirect loss, or any business loss, loss of revenue, income, profits, anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

You and your means the user of application.

Our, us and we means SAINS.

application means Sarawak COVIDTrace.

Lawful Purposes

You agree to use Sarawak COVIDTrace only for lawful purposes, and in a manner that does not infringe the rights of or restrict or inhibit the use of this application by any third party. This includes conduct which is unlawful or which may harass or cause distress or inconvenience to any person, the transmission of obscene or offensive content or disruption to Sarawak COVIDTrace.


You must not post or transmit via Sarawak COVIDTrace any unlawful, defamatory, obscene, offensive or scandalous material, or any material that constitutes or encourages conduct that would contravene any law.

Disclaimer of Warranty

SAINS disclaims all express and implied warranties with regard to the accuracy, adequacy or completeness of this application or its content and expressly disclaims liability for any errors or omissions in the content. No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non-infringement of third party rights, titles, or of merchantability, satisfactory quality and/or fitness for a particular purpose, is given in conjunction with this application or the information, services, and materials contained herein.


All information, services, and materials are provided "as is" and "as available", we do not warrant that either the application or its content will be provided uninterrupted or free from errors or that any identified defect will be corrected; further, no warranty is given that this application and its contents are free from any virus or other malicious, destructive or corrupting code, program or macro.

Limitations of Liability

SAINS will not be liable to you (whether under the law of contract, the law of torts or otherwise) for any loss in relation to the contents of, or use of, or otherwise in connection with, this application.


SAINS shall not be liable for:

● disruptions or interruptions to the application which affect your business,

● errors or delays in providing the information,

● loss of user data,

● any delay or failure in performance due to, or caused by any events beyond our reasonable control


Nothing in this disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit.